Bitpanda Review 2023

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Table of Contents
A woman reviewing Bitpanda on her computer screen.

Are you wondering if Bitpanda is the right cryptocurrency platform for you in 2023? As one of Europe’s most regulated crypto broker platforms, Bitpanda has an impressive record of immaculate security.

This article will provide an all-encompassing review – from their available cryptocurrencies and customer support to their trading fees and overall security measures. Let’s journey through why over a million users have chosen Bitpanda as their go-to digital asset exchange!

Key Takeaways

  • Bitpanda is a secure and regulated cryptocurrency broker in Austria with over 1 million customers.
  • The platform supports multiple fiat currencies, making it accessible to users from different countries.
  • Bitpanda Pro offers advanced trading features, including high liquidity and low fees.
  • Bitpanda has three account types: Starter Level, Bronze Level, and Gold Level, each with its own benefits.
  • BEST token holders enjoy exclusive benefits like lower trading fees on the Bitpanda platform.
  • Bitpanda supports over 100 cryptocurrencies for trading or investment purposes.
  • While customer support could be improved, Bitpanda provides various payment methods to accommodate user preferences.

Overview of Bitpanda 

Bitpanda is a highly reputable cryptocurrency exchange and brokerage platform that has gained popularity among European investors. With an immaculate security history and regulation in Austria, Bitpanda offers a safe and secure environment for users to trade and manage their assets.

The platform supports multiple fiat currencies and boasts over one million customers, thanks to its user-friendly interface. However, it’s worth noting that Bitpanda does have some drawbacks, such as high fees and additional costs for certain payment methods.

Immaculate security history 

Bitpanda has a clean record when it comes to security. No one has ever hacked it. This says a lot about how safe it is. They use SSL encryption to keep your details hidden and safe.

Plus, they store cryptocurrency in a very secure way.

Regulated in Austria 

Bitpanda has to follow rules in Austria. The Financial Market Authority (FMA) is who checks they are doing things right. This helps keep your money safe.

The Austrian Financial Market also says that Bitpanda can help with payments. As a broker, Bitpanda must meet certain standards. Being checked by these groups lets you know Bitpanda is a trusted site for trading crypto and other things.

Support of multiple fiat currencies 

Bitpanda is great for many users because it handles different kinds of money. It supports Euro (EUR), US Dollar (USD), Swiss Franc (CHF), and British Pound (GBP). This makes it easy for people in many countries to use Bitpanda.

You can add money to your account in any of these currencies. All these options let traders from around the world join in on crypto trading with ease.

Pros and Cons of Bitpanda 

Bitpanda has garnered a sizable customer base, with over 1 million users benefiting from its user-friendly interface and ease of use. However, it’s important to note that the platform charges high fees and additional costs for certain payment methods, which can be a drawback for some users.

Pros: 1+ million customers, user-friendly interface 

Bitpanda has a lot of positive things going for it. First, it has more than 1 million customers, which is really impressive. This means that a lot of people trust Bitpanda with their cryptocurrency transactions.

Second, the platform has a user-friendly interface, making it easy for newcomers to navigate and use. You don’t have to be an expert to understand how to buy and sell cryptocurrencies on Bitpanda.

With so many customers and a simple interface, Bitpanda is definitely worth considering if you’re looking for a reliable crypto platform.

Cons: High fees, additional costs for payment methods 

Bitpanda has some drawbacks that you need to know about. One of the cons is that they have high fees. When you buy cryptocurrencies on Bitpanda, they charge a transaction fee of 1.49%.

And when you sell cryptocurrencies, the fee is slightly lower at 1.29%. These fees are higher compared to what other platforms charge. Additionally, there are also additional costs for payment methods on Bitpanda.

Different payment methods come with different fees attached to them. So, depending on how you choose to pay, you may end up paying more than expected due to these extra costs imposed by Bitpanda.

Bitpanda Pro 

Bitpanda Pro is the advanced trading platform offered by Bitpanda, providing users with a range of features and benefits to enhance their trading experience.

Features and benefits of Bitpanda Pro 

Bitpanda Pro offers several features and benefits that make it an attractive platform for trading cryptocurrencies and other assets. Here are some of the key features and benefits:

  1. High liquidity: Bitpanda Pro provides high liquidity, making it easier to buy and sell cryptocurrencies, stocks, ETFs, and precious metals.
  2. Wide variety of funding options: The platform offers a wide range of funding options, allowing users to deposit and withdraw funds in a flexible manner.
  3. Advanced exchange: Bitpanda Pro has an advanced exchange with customizable charts, allowing users to analyze market trends and make informed trading decisions.
  4. Low fees: Trading fees on Bitpanda Pro are low, starting from as low as 0.25% or even less. This can help users save on costs while trading.
  5. Regulated platform: Bitpanda Pro is regulated by the German BaFin, ensuring security and trustworthiness for its users.

Trading pairs available 

Bitpanda Pro offers a wide range of trading pairs for its users. Some of the trading pairs you can find on Bitpanda Pro include TC/EUR, XRP/EUR, BEST/BTC, ETH/EUR, BTC/CHF, XRP/CHF, PAN/BTC, and many more.

Traders using Bitpanda Pro have the opportunity to trade with various digital assets and fiat currencies. With such a diverse selection of trading pairs available, users have the flexibility to invest in different cryptocurrencies and take advantage of market opportunities.

Advanced trading tools 

Bitpanda Pro offers advanced trading tools and indicators to enhance your trading experience. You can access a variety of helpful features, including:

  • Different types of charting tools for technical analysis.
  • Advanced order types that allow you to set specific conditions for your trades.
  • Real-time market data and price charts to help you make informed decisions.
  • Customizable trading interfaces to suit your preferences.
  • Historical data and performance metrics for analyzing past trends.

Bitpanda Account Types

Bitpanda offers three different account types: Starter Level, Bronze Level, and Gold Level. Each level comes with its own set of benefits and features, allowing users to choose the one that best suits their needs.

If you want to learn more about these account types and how they can benefit you, continue reading this review.

Starter Level

The Starter Level account is one of the account types available on Bitpanda. This level is ideal for beginners who are new to cryptocurrency trading. With a Starter Level account, you can enjoy features such as buying and selling cryptocurrencies, depositing and withdrawing funds using various payment methods, and accessing the user-friendly interface of Bitpanda.

It’s a great option if you’re just starting out and want to explore the world of crypto in a simple and straightforward way. Additionally, verified account holders at this level can also use Bitpanda Pay to conveniently pay bills to any IBAN in the EU.

The Starter Level offers a beginner-friendly experience on Bitpanda with access to essential features for trading and managing your cryptocurrencies.

Bronze Level

The Bronze level is one of the account types offered by Bitpanda, a leading cryptocurrency broker. This account type has specific features and benefits designed to suit the needs of users at this level.

To create a Bronze level account, you will need to go through a verification process that requires your mobile number. It’s important to note that the starter account, which is another account type offered by Bitpanda, has a different verification process that is email-driven.

Bitpanda offers these different account types to cater to users at various levels of experience in trading cryptocurrencies.

Gold Level

To reach Gold Level on Bitpanda, you have to go through the longest verification process. It may take some time, but once you’re verified, you’ll have access to a range of exclusive benefits.

One of the perks is being able to pay bills with “Bitpanda Pay” to any IBAN in the EU. You can easily manage your expenses using your verified account. Another advantage is that you can invest in precious metals like gold, silver, palladium, and platinum.

This feature allows you to diversify your portfolio beyond just cryptocurrencies. So if you’re looking for more advanced options and want to expand your investment possibilities, reaching Gold Level on Bitpanda is definitely worth considering.

Bitpanda Ecosystem Token (BEST)

Bitpanda Ecosystem Token, also known as BEST, is a special token that operates on the Ethereum blockchain. It’s designed to give Bitpanda users exclusive benefits and rewards when they hold it.

By investing in BEST, you can unlock perks like lower trading fees and better exchange rates on the Bitpanda platform. Plus, if you’re an active trader, you have the opportunity to earn even more tokens annually.

In fact, customers can claim over 15% extra tokens every year just by holding BEST. So if you want to enhance your Bitpanda experience and enjoy these additional advantages, investing in BEST could be a smart move for you.

Bitpanda Supported Cryptocurrencies

Bitpanda supports over 100 different cryptocurrencies. Some of the supported cryptocurrencies on Bitpanda include Bitcoin, Litecoin, Ethereum, Dash, and Ripple. You can also find other popular cryptocurrencies such as Stellar, Cardano, EOS, and Tezos.

Bitpanda offers a wide range of options for users looking to trade or invest in different digital assets. The platform ensures that you have access to a diverse selection of cryptocurrencies to meet your investment needs.

Bitpanda Customer Support

Bitpanda Customer Support is an area that could use improvement. Unfortunately, Bitpanda does not offer live chat or phone-based customer support. Instead, they direct customers to the FAQ section on their website for answers to common questions.

This means that if you have a specific issue or need personalized assistance, it may take longer to get a response. Some users have reported slow customer support from Bitpanda, which can be frustrating when you’re in need of help.

On the positive side, Bitpanda offers support for a wide range of payment methods and fiat currencies. They understand that different customers have different preferences when it comes to depositing and withdrawing funds, so they strive to accommodate as many options as possible.

Bitpanda provides over-the-counter services for customers with larger transactions who may require more personalized assistance.

While Bitpanda does provide some level of customer support through their FAQ section and email-based inquiries, it would be beneficial for them to invest in additional resources such as live chat or phone support to improve the overall customer experience.

Bitpanda Security

Bitpanda takes the security of its platform very seriously. They have an impeccable track record with no breaches or hacks. Bitpanda holds 10 European licenses and registrations, which means they are regulated and comply with strict financial rules in Austria.

Their infrastructure and systems use modern encryption technologies to ensure that your information is safe from unauthorized access. Bitpanda also has dedicated security teams working around the clock to monitor any suspicious activity and provide immediate support if needed.

To protect your personal data, Bitpanda uses SSL encryption, which keeps your information anonymous and secure while using their platform. They also implement additional safety measures to prevent any unauthorized access to your account.

With a history dating back to 2014, Bitpanda has established itself as a trustworthy cryptocurrency exchange known for its strong focus on security. So you can feel confident knowing that your funds and personal information are in good hands when using Bitpanda’s services.

Overall, Bitpanda prioritizes the safety of its users’ assets above all else, ensuring that you can trade cryptocurrencies with peace of mind on their platform without worrying about potential security threats.


Bitpanda is a highly secure and regulated cryptocurrency broker in Austria. With over a million customers and an easy-to-use interface, it offers a convenient platform for buying and selling cryptocurrencies.

Although it has high fees and additional costs for payment methods, Bitpanda provides advanced trading tools through its Pro version. Overall, Bitpanda is a reliable option for European investors looking to manage their assets efficiently.


What is the Bitpanda review 2023 all about?

The Bitpanda review 2023 talks about features, fees, and services of Bitpanda that makes it a leading crypto broker.

Is trading with BitPanda safe?

Yes, BitPanda is safe! It follows rules set by the Austrian Financial Market Authority for Anti-Money Laundering (AML) and uses KYC methods.

How can I use my bank transfer or SEPA method in deposit and withdrawal on Bitpanda?

Bitpanda allows its users to use bank transfer or SEPA for deposit and withdrawal. You can also use Skrill, Neteller or buy a BitPanda To Go voucher.

Can I trade on the go with a mobile app?

Yes! With the user-friendly interface of the BitPanda app you can trade on the go seamlessly!

5. Does positive reviews suggest that using Crypto Index is easy?

Yes! The positive reviews from customers show that trading crypto on bitpanda via their Crypto Index feature is really easy!

Does extra support come with costs at bitpand?

There are fees involved while trading with bitpandaa but having access to enhanced features might require subscribing to ‘BitPandan plus service’.



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About the Author:
Morgan Davis, an expert in digital currency and economic analysis, offers a unique perspective on cryptocurrency within the global financial landscape. With a background in International Economics, Morgan's insights delve into how macroeconomic factors influence the crypto market. Their writing simplifies complex economic and cryptocurrency concepts, making them accessible to a broad audience. Morgan is actively engaged in discussions about the impact of blockchain on finance, and their work empowers readers to understand and navigate the world of digital currencies.