CEX.IO Review 2023

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Are you looking for a reliable cryptocurrency exchange to trade and invest in? Look no further than CEX.IO. This global platform, based out of an undisclosed location, offers a range of features and services that make it easy for users to navigate the world of cryptocurrencies.

In this article, we will provide an in-depth review of CEX.IO and give you all the information you need to know before getting started. Get ready to dive into the exciting world of crypto with CEX.IO!

Key Takeaways

  • CEX.IO is a global cryptocurrency exchange that allows users to trade, buy, sell, borrow, and earn various types of cryptocurrencies.
  • The platform supports over 100 different cryptocurrencies and offers an easy-to-use interface for both beginners and professional traders.
  • CEX.IO is based in London, England but operates worldwide with the aim of making finance more accessible through cryptocurrency and blockchain technology.
  • Users can choose from various payment methods such as bank transfer, credit/debit card, or cryptocurrency to deposit funds into their accounts on CEX.IO.

What is CEX.IO

CEX.IO is a place where you can trade many different types of cryptocurrency. It started in 2013 and works all across the world. You can use it to buy, sell, and even earn crypto like Bitcoin.

CEX.IO also lets users borrow digital money. Many professional traders use this platform because they can find lots of offers here. With over 100 types of cryptocurrency supported on CEX.IO, there are plenty of choices for everyone who used this exchange.


CEX.IO calls London, England its home. This crypto exchange is not just for UK users. It works in many places all over the world. The company says that it wants to help people everywhere use money better with cryptocurrency and blockchain tech.

CEX.IO has official permission to send money in many global locations. Its aim is to make finance work well for everyone, no matter where they live.

Supported Currencies and Coins

CEX.IO supports a wide range of cryptocurrencies, including Bitcoin, Ethereum, XRP, and Bitcoin Cash. Discover the full list and learn more about their supported currencies by reading further.

CEX. IO Features

CEX.IO offers a lot of useful features for crypto traders.

  • It is a place to buy and sell cryptocurrencies such as Bitcoin.
  • You can borrow or earn crypto with CEX.IO.
  • It has been around for almost eight years. This makes it reliable and consistent.
  • It is one of the best six cryptocurrency exchanges picked by Business Insider in August 2023.
  • The exchange has taken steps to keep accounts safe. They use things like two – factor authentication and security questions.
  • A lot of different cryptocurrencies are available there.
  • They have an interface that is easy to use.
  • CEX.IO supports many ways to pay, including bank transfer, wire transfer, and ACH.
  • You can use them from almost any part of the world.

Using CEX. IO

To start using CEX.IO, you will need to go through a simple registration process where you provide your email address and create a password for your account. After completing the registration, you can choose from various payment methods to deposit funds into your CEX.IO account, including bank transfer, credit/debit card, or cryptocurrency.

Keep in mind that different payment methods may have different fees associated with them. Once you have funds in your account, you can easily navigate the user-friendly interface of the trading platform to buy and sell cryptocurrencies like Bitcoin, Ethereum, XRP, and more.

Registration Process

To get started on CEX.IO, you need to go through a simple registration process.

  1. Go to the CEX.IO website.
  2. Click on ‘Create Account.’
  3. Fill out the form with your name, email, and password.
  4. Take note of the password rules and follow them.
  5. Next, confirm your email address by clicking on the link sent to you.
  6. After confirming your email, select your country of residence.
  7. Now comes identity verification time.
  8. Submit proof of identity documents as directed.
  9. Wait for CEX.IO to review and confirm your documents.

Payment Methods and Fees

CEX.IO offers various payment methods and applies different fees for these methods. These methods include VISA, MasterCard, Bank Transfer, and Crypto Capital.

Payment MethodFees
VISABetween 2.99% – 3.99%, plus a service charge for withdrawals
MasterCardBetween 2.99% – 3.99%, plus a service charge for withdrawals
Bank TransferFree of charge
Crypto CapitalCharges may apply based on the specific terms of Crypto Capital

The fees for buying Bitcoin with a credit or debit card on CEX.IO are among the highest compared to other exchanges. However, on the flip side, they do offer fee-free bank deposits. For those planning to make significant transactions, it’s worth noting that the daily deposit limits are unlimited with a minimum deposit amount of $20.00.

CEX Direct

CEX Direct is a convenient feature offered by CEX.IO that allows users to buy cryptocurrencies directly with their credit or debit cards. This makes it easy for beginners to get started in the world of crypto trading without having to go through complicated processes.

With CEX Direct, you can simply choose the cryptocurrency you want to buy, enter your card details, and make the purchase instantly. It’s a quick and straightforward way to add crypto to your portfolio.

Plus, since CEX.IO is a regulated exchange, you can trust that your transactions will be safe and secure. So whether you’re new to crypto or an experienced trader, CEX Direct offers a user-friendly option for buying cryptocurrencies with ease.

Trading and Fees on CEX. IO

CEX.IO offers a user-friendly trading platform with reasonable fees and commissions. Explore the various buying and selling limits as well. Read on to discover more about trading and fees on CEX.IO.

Trading Platform

CEX.IO offers a user-friendly and intuitive trading platform for cryptocurrency enthusiasts. The platform provides advanced trading features, allowing you to buy and sell various cryptocurrencies with ease.

With reasonable trading fees starting at just 0.15 percent, CEX.IO ensures that you can trade your favorite crypto assets without breaking the bank. The platform also offers price alerts, enabling you to stay up-to-date with market movements.

CEX.IO supports both fiat currencies and cryptocurrencies, giving you flexibility in managing your trades. Overall, the trading platform on CEX.IO is reliable, secure, and designed to meet the needs of crypto traders like you.

Fees and Commissions

CEX.IO charges variable fees depending on the type of transaction and the payment method used. The trading fees are based on your 30-day trading volume and are recalculated daily at 00:00 GMT. Here is a breakdown of some of the main fees on the platform:

Transaction TypeFees
Visa Withdrawal2.99% to 3.99% plus a service charge
Trading fee for new and low-volume users0.25% taker fee and a 0.15% maker fee
Credit card purchases2.99%
Mastercard withdrawalsUp to 1.8% plus $1.20
Deposit and withdrawal with FasterPayments, ACH, and SEPAZero fees
Deposit and withdrawal with Skrill3.99% deposit fee and a 1% withdrawal fee

In addition to the above fees, users can also earn income by referring others to CEX.IO. A 30% commission fee from the trades of the referred user is given as a reward. However, when compared to Coinbase, while CEX.IO offers a lower fee for credit card purchases, it charges a higher exchange fee.

Buying and Selling Limits

CEX.IO has defined buying and selling limits, particularly for new customers. The limits are set based on the customer’s verification status and trading history. For new customers, the daily limit is $1,000, while the monthly limit stands at $3,000. Here is a detailed table for a quick understanding of the limits:

Verification StatusDaily LimitMonthly Limit
New Customers$1,000$3,000
Verified CustomersVariesVaries

It is worth noting that verified customers have varying limits, which can be increased based on their trading volume and history. To get high limits, you need to complete the verification process, which involves providing personal details and documents for identity confirmation.

CEX. IO Security

CEX.IO takes security seriously and ensures that your funds are safe on their platform. With a robust verification process and two-factor authentication, they prioritize the protection of user accounts.

Is CEX.IO Safe?

CEX.IO is a regulated global cryptocurrency exchange and has implemented strong security measures like two-factor authentication and security questions. It is considered a safe crypto exchange, praised for its reliability and consistency.

CEX.IO is licensed to trade cryptocurrencies, making it a trustworthy option for those looking for a secure platform.

Verification Process

To keep your account safe and prevent illegal activities, CEX.IO requires you to verify your identity. Here’s what the verification process involves:

  • You need to submit documents like a passport, driver’s license, or ID card.
  • As part of the process, you’ll also need to provide a photo of yourself holding your ID.
  • The verification process ensures that the documents you provide are reliable and independent sources of information.
  • CEX.IO has implemented security measures like two – factor authentication and security questions to protect your account.
  • The goal of the verification process is to create a secure trading platform for users.

CEX. IO Customer Support

CEX.IO provides multiple contact options for customer support, ensuring that users can easily reach out for assistance with any issues or concerns they may have.

Contact Options

If you need help with CEX.IO, you have various options to contact their customer support. Here’s how you can get in touch with them:

  • Online Help Center: CEX.IO has an online help center where you can find answers to common questions and issues. They provide detailed guides and tutorials to assist users.
  • Email Support: You can reach out to CEX.IO’s support team by sending an email. They typically respond within a reasonable timeframe.
  • Live Chat Support: CEX.IO also offers live chat support, allowing you to have real-time conversations with their support agents. This can be helpful for urgent matters or if you prefer immediate assistance.

Customer Reviews

CEX.IO has received highly positive customer reviews, with an impressive rating of 4.7 stars from over 16,750 reviewers on TrustPilot. In fact, a large majority of customers, around 88%, have rated CEX.IO as “Great” or “Excellent”.

Customers appreciate the reliable security measures employed by the exchange and commendable biometric features that ensure their accounts remain secure. Many reviewers also consider CEX.IO a great alternative to other popular exchanges such as Binance.

One aspect mentioned in customer reviews is the relatively high fees charged for the brokerage service offered by CEX.IO. Overall, customer feedback highlights that CEX.IO provides a trustworthy cryptocurrency exchange platform with advanced trading features and excellent security measures in place to keep users’ digital assets safe.

CEX. IO Staking and Loans

CEX.IO also offers staking options for cryptocurrencies, allowing users to earn passive income by holding their crypto assets on the platform. Additionally, CEX.IO provides loans collateralized by users’ crypto holdings, offering a convenient way to access funds without selling their digital assets.

Staking on CEX.IO

Staking on CEX.IO is a way for users to earn rewards by holding certain coins and tokens in their accounts. It’s like putting your money in a savings account and earning interest. When you stake your assets on CEX.IO, the platform takes care of all the technical stuff and stakes the coins for you.

The best part is that you don’t have to do anything extra to earn these rewards – just keep your assets in your wallet and watch them grow. It’s a great way to make some passive income from your crypto holdings while still having full control over your funds.

So if you’re looking for an easy way to increase your earnings, staking on CEX.IO is definitely worth considering.

CEX.IO Loans

CEX.IO also offers loans as part of its financial products. This means that traders and investors on the platform can actually borrow crypto to use for their trading activities. It’s a convenient option if you need some extra funds but don’t want to sell your existing assets.

With CEX.IO Loans, you have the opportunity to leverage your holdings and potentially make more profits. So if you’re looking for a way to access additional capital without having to go through traditional lending channels, CEX.IO Loans might be worth considering.


CEX.IO is a reliable and regulated cryptocurrency exchange that offers a variety of trading options. With its user-friendly interface, high level of security, and 24/7 customer support, it provides a seamless experience for traders and investors.

Whether you’re buying, selling, borrowing, or earning crypto, CEX.IO has got you covered. Don’t miss out on this platform’s great features!


What is the CEX.IO exchange?

CEX.IO is a cryptocurrency exchange that allows you to buy and sell cryptocurrency such as bitcoin. It has an app with many features for trading on it.

How do I use the CEX.IO broker services?

You can use the CEX.IO broker services to trade with high volume, add liquidity to the market or stake crypto in your cex.io balance.

Are there fees associated with buying Bitcoin from cex.io?

Yes, there are deposit fees and withdrawal fees when you buy Bitcoin from cex.io but sometimes cex.io doesn’t charge a fee for certain actions.

Does CEX.IO have good customer reviews in 2023?

The reviews of cex.io in 2023 will depend on how well its products and services meet customers’ needs like reasonable trading fees, free crypto offers, better app features etc.

Can I withdraw money from my cex.io wallet?

Yes! You can withdraw money from your CEX.IO balance by following their rules about withdrawal limits which may vary based on different factors.

How has CEX.IO improved over years?

CEX.IO has made several changes over time including adjusting their trade volume, improving liquidity, updating their app and charging fair prices for its services.



The information provided on this blog is for general informational and educational purposes only. It is not intended as financial, legal, or investment advice. Cryptocurrency investments are volatile and high risk in nature; it is possible to lose your entire investment. We are not financial advisors, nor do we purport to be.

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About the Author:
Morgan Davis, an expert in digital currency and economic analysis, offers a unique perspective on cryptocurrency within the global financial landscape. With a background in International Economics, Morgan's insights delve into how macroeconomic factors influence the crypto market. Their writing simplifies complex economic and cryptocurrency concepts, making them accessible to a broad audience. Morgan is actively engaged in discussions about the impact of blockchain on finance, and their work empowers readers to understand and navigate the world of digital currencies.